About Benihana - Chandler

3025 W Chandler Blvd
Chandler, AZ 85226-5220
View Larger Map

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Chandler is situated in the perimeter shops at Chandler Fashion Center, the area’s finest shopping mecca just off the 101 Price Freeway at Chandler Blvd. It is near the Chandler Center for the Performing Arts as well as the Arizona Railway Museum. Enjoy Happy Hour each Monday through Thursday from 5-7 p.m., and on Friday between 4-7 p.m.

Dining Style:
Casual Dining

Cuisines:
Japanese, Sushi, Steakhouse

Hours of Operation:
LUNCH:
Monday - Thursday: 11:30 am - 3:00 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm

DINNER:
Monday - Thursday: 3:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm

Cross Street:
101 Freeway Exit

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(480) 812-4701

Website:
http://www.benihana.com/locations/chandler-az-cd

Parking Details:
Free parking.

Additional:
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Wheelchair Access, Wine

Benihana - Chandler Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.3

service

4.1

ambience

4.0

value

3.9

noise

Moderate

87% would recommend it to a friend

Good for Birthdays (44)
Special Occasion (44)
Good for Groups (39)
See All
Good for a Date (38)
Good for Anniversaries (34)
Family Style (28)
Casual (28)
Creative Cuisine (25)
Kid-friendly (23)
Fun (21)
Great for Lunch (14)
Worth the Drive (14)
Romantic (12)
Healthy (12)
People Watching (11)
Sunday Lunch (9)
Fit for Foodies (9)
Cozy (9)
Tasting Menu (8)
Business Meals (8)
Comfort Food (8)
Authentic (7)
Open Kitchen (6)
Happy Hour (6)
Gluten Free Options (6)
Good Vegetarian Options (5)
Neighborhood Gem (5)
Late-night Find (5)
Hot Spot (5)
Seasonal (5)
Bar Seating (5)
Spicy (5)
Disabled Access (4)
Pre/post Theatre (4)
Modern Decor (4)
Handcrafted Cocktails (4)
Vegan (3)
Great for Brunch (3)
Local Ingredients (3)
Outstanding Value (3)
Private Room (2)
Vibrant Bar Scene (2)
Paleo Friendly (2)
Quick Bite (2)
Molecular Gastronomy (2)
Great for Outdoor Dining (1)
Organic (1)
Tapas (1)
Afternoon Coffee (1)
Scenic View (1)
Historic (1)
Sort By:
S
1119 reviews
Loading Reviews ...

 
·Dined on February 17, 2017

Second time visiting this location, and it made my birthday all the better. I highly recommend Benihana for you special occasion needs or for a night out with friends and/or family!

Tags: Healthy, Cozy, Local Ingredients, Good Vegetarian Options, Spicy, Special Occasion, Handcrafted Cocktails, Creative Cuisine
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on February 16, 2017

Great food, great entertainment and wonderful time out for a birthday celebration.

Tags: Special Occasion
Was this review useful to you?Yes·No·
food4
ambience3
service3
value4

 
·Dined on February 15, 2017

The portions seem to get smaller & smaller. We noticed that the chef used butter on our steaks. That changed the taste as we did not like it.

The soup and the dinners do not taste the same as they have been all these years. At these prices, I expect the food to always taste the same and be of the highest quality.

Tags: Casual
Was this review useful to you?Yes·No·
food3
ambience3
service4
value2

 
·Dined on February 14, 2017

Ask for Kevin he put on an exceptional show, the food was cooked to perfection & the table company was a fun atmosphere. We will be back!!

Tags: Creative Cuisine
Was this review useful to you?Yes·No·
food5
ambience3
service5
value4

 
·Dined on February 14, 2017

All was excellent, but shrimp was cold, having been cooked first.

Tags: Good for Anniversaries, Great for Lunch, Kid-friendly, Good for a Date, Business Meals, Fun, Worth the Drive
Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

 
·Dined on February 14, 2017

Great birthday place, my family and I go 3-4 times per year!

Tags: Kid-friendly
Was this review useful to you?Yes·No·
food5
ambience4
service3
value4

 
·Dined on February 14, 2017

The food was terrible. There was honestly nothing good I can say. The waitress mixed the entire tables orders randomly on the bills. The cook was not enthusiastic and just banged the utensils against the grill. The table next to us got leaked on. The whole evening was disappointing

Was this review useful to you?Yes·No·
food1
ambience1
service1
value1

 
·Dined on February 13, 2017

Excellent food and service. Loved our chef, waitress

Tags: Business Meals, Romantic, Cozy, Fun, Good for Anniversaries, Historic, Good for a Date, Great for Lunch, Special Occasion, Family Style, Worth the Drive, Sunday Lunch, Healthy, Good for Groups, Creative Cuisine
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on February 13, 2017

Always know what you are getting; some entertainment, get to know some new people at

the Teppan tables, very tasty food, god value.

Tags: Family Style, Creative Cuisine, Business Meals, Good for a Date, Casual
Was this review useful to you?Yes·No·
food4
ambience3
service5
value4

 
·Dined on February 13, 2017

Long wait for our Chef but we met 3 other fun couples and the food was excellent.

Best Lobster and steak anywhere. Wish they had a location in the West Valley.

Tags: Good for Anniversaries, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service3
value5

 
·Dined on February 12, 2017

Service was awesome, as always. Very friendly staff.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on February 11, 2017

Date with my honey and was seated with a family with 2 kids under 10 who were exceptionally rude and disrespectful. Felt most sorry for the couple at our table celebrating their anniversary.

Kids took up more tan their share of space, no consideration for the chef, did not listen when asked questions, spent more time on their phone playing games while their exceptionally rude parents spoke extremely loud with every person who walked past.

Won't be back

Was this review useful to you?Yes·No·
food5
ambience3
service5
value4

 
·Dined on February 10, 2017

Absolutely love enjoying food at Benihana. So fun to watch our fresh food made right before out eyes and be entertained by chef at the same time. Food is always excellent.

Tags: Creative Cuisine, Scenic View, Neighborhood Gem
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
·Dined on February 10, 2017

Had a "great" time !!! Food was "yummy" ! You can always depend on food being consistent & good ! Enjoyed getting together w/ my sister & having a terrific dinner !!! Love the "soup & salad " ....."dressing on salad " always soooo good ! Could be a "meal" all by them self's !

Tags: Good for Groups, Good for Birthdays, People Watching, Good for a Date
Was this review useful to you?Yes·No·
food1
ambience1
service1
value2

 
·Dined on February 10, 2017

The chef was not very good, but the server was great. Not a fun experience.

Tags: Good for Birthdays, Good for Groups, Special Occasion
Was this review useful to you?Yes·No·
food2
ambience2
service5
value2

 
·Dined on February 9, 2017

The food was tasty, but overpriced. The Benihana experience is not what it used to be.

Tags: Creative Cuisine, Fun
Was this review useful to you?Yes·No·
food4
ambience3
service4
value2

 
·Dined on February 8, 2017

Very good location for a business lunch. Being able to have a reservation is a definite plus.

Tags: Great for Lunch, Comfort Food, Casual, Good for Groups
Was this review useful to you?Yes·No·
food4
ambience4
service5
value5

 
·Dined on February 5, 2017

Our reservation was set and confirmed for 11:30 am on a Sunday. When we arrived we were informed the restaurant didn't open until 12 noon so we had a 30 minute wait outside the restaurant. We were seated with another group of 5. We ordered from the lunch menu and I literally got 4 bites of chicken and two shrimp as my entree. The kids at our table literally had tons more food from the kids menu. I left hungry. I'm not sure it was because I ordered from the lunch menu or the chef miscalculated the food (I was last to be served). I would have ordered from the dinner menu if I had known it was so little food. Very disappointed!!!

Was this review useful to you?Yes·No·
food1
ambience2
service2
value1

 
·Dined on February 5, 2017

We love this Benihana! We always have great service and incredible food! A perfect place to celebrate!

Was this review useful to you?Yes·No·
food4
ambience4
service4

 
·Dined on February 5, 2017

Always a great experience. Food is great. Enjoy the teppanyaki style cooking.

Tags: Worth the Drive, Family Style, Good for Anniversaries, Special Occasion, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on February 3, 2017

I have been to the Tempe Benihana and it was much nicer and the chef was far better. However our server was fabulous.

I went to this location due to it being closer to where I work but I will make the drive to Tempe next time.

Tags: Great for Lunch
Was this review useful to you?Yes·No·
food3
ambience2
service4
value2

 
·Dined on February 1, 2017

This was not a good experience. They seemed to be unstaffed and couldn't keep up with the number of people. Our chef took forever to come and seemed to not want to be there and rushed thru everything. My mom confirmed her order but they didn't bring out the food to make the order. This became obvious when there wasn't enough chicken or steak based on what people ordered. When we questioned, the chef stated he confirmed she only has 2 chicken fried rice - but our server showed the chef her full order which he messed up. They remade her order - fast and it was under cooked. We had a bday at our table and they forgot which made the young girl sad. Everyone's food was not good and the manager did give a discount but didn't seem to care our entire table had a horrible experience. Every time we have gone here over the past 3 months this for birthdays or just dinner - it has been one bad thing after another. Management needs to get it together with their chefs, servers and hostess staff. We won't be going back and will go to Scottsdale the next time.

Tags: Good for Groups
Was this review useful to you?Yes·No·
food2
ambience3
service1
value2

 
·Dined on January 27, 2017

We had a great time!! Our server Ryan Was THE BEST we had and even the cook Dimitri (not sure on the spelling) Next time we go will be sure and try to get there station..

Tags: Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 26, 2017

It was such a fun dinner for my birthday. My son who is 12 and doesn't like to leave the house and doesn't like many foods had fun and enjoyed his meal. It is fun to interact with chef. Chef Kevin did a fantastic job and took very good care of us! I think this might be our go-to place for family celebrations 😊

Tags: Special Occasion, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 25, 2017

The meal was terrific. I have been going to Benihana restaurants for the past 40+ years. Our chef, Michael, was the best one I have ever seen...especially his egg trick. And Josiah was of the same caliber. By far, the best assistant. Keep both on your staff!!!

Tags: Molecular Gastronomy, Great for Lunch, Worth the Drive, Good for a Date, People Watching, Special Occasion, Casual
Was this review useful to you?Yes·No·
food5
ambience4
service5
value5

 
·Dined on January 25, 2017

Expensive, but good. Food needs more seasoning. The chef we had was good! They used to take your picture, we didn't get one this time though :(

Tags: Good for Anniversaries, Creative Cuisine, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value3

 
·Dined on January 23, 2017

The wait was non-existent, the food and service were both very good. Had to wait for an open date and time, but certainly worth the wait.

Tags: Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience4
service5
value3

 
·Dined on January 22, 2017

We have been numerous times ( 9 times) in past the two years for special occasions (BD, Anniversary) and alway very pleasant. Food is great, chief was entertaining and the service / servers were impeccable in detail.

Tags: Good Vegetarian Options, Romantic, Sunday Lunch, Special Occasion
Was this review useful to you?Yes·No·
food4
ambience4
service5
value4

 
·Dined on January 21, 2017

The service was longer than expected, the chef was really talented. The food was great.

Tags: Family Style, Casual, Good for a Date, Great for Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service4
value5

 
·Dined on January 21, 2017

Chef was amazing our server a young Asian woman was more interested in flirting with three other young men at our table who appeared to be friends of hers.

Tags: Casual
Was this review useful to you?Yes·No·
food5
ambience5
service3
value5

 
·Dined on January 18, 2017

The manager, waitress and chief we're all great and friendly as well as helpful. I like this Benihanas much better than the one in Scottsdale, this Benihana actually serves you hot soup and hot tea the way it's supposed to be served.

Tags: Creative Cuisine, Sunday Lunch, Great for Lunch
Was this review useful to you?Yes·No·
food4
ambience4
service4
value5

 
·Dined on January 17, 2017

Food was ok, had to wait a while to be seated. What happened to the birthday pictures. No one ever said they had stopped

Tags: Seasonal
Was this review useful to you?Yes·No·
food4
ambience3
service4
value3

 
·Dined on January 17, 2017

Very rude black manager

Was this review useful to you?Yes·No·
food1
ambience1
service1

 
·Dined on January 16, 2017

I visit 3x a month should say just how I feel about this place

Tags: Great for Brunch, Sunday Lunch, Good for Birthdays, Romantic, Good for a Date, Fit for Foodies
Was this review useful to you?Yes·No·
food5
ambience4
service4
value4

 
·Dined on January 16, 2017

The cost would have been justified if the service was better. Our cook didn't realize that our server hadn't brought out the food to complete our dish (steamed rice) so I literally had a plate piled with grilled onions and a chicken breast! We had to catch our server just to get one refill on water and simple drinks and we repeatedly had to ask to get the little table space cleared. It is a multi course meal the server should be available to clear salad and soup dishes before the entree is served. Not impressed and will most likely not visit again.

Tags: Good for a Date
Was this review useful to you?Yes·No·
food2
ambience3
service1
value1

 
·Dined on January 15, 2017

Love Benihana's! We go for every special occasion! It is on the pricey side but the food and ombiance make it well worth the price!

Tags: Authentic, Good for Anniversaries, Good for a Date, Good for Birthdays, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 15, 2017

Our cook was amazing. He was funny and entertaining the entire meal.

Tags: Afternoon Coffee, Late-night Find, Kid-friendly, Good for Anniversaries, Special Occasion, Good for Groups, Handcrafted Cocktails, Casual
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 14, 2017

Both myself and my boyfriend got sick after eating here .. we felt as if someone socked us in the stomach. It lasted for two days . Eill not eat there again.

Was this review useful to you?Yes·No·
food1
ambience3
service3
value3

 
·Dined on January 14, 2017

Took the in laws out to dinner and was super thankful that the chef and our waiter were ever so attentive to their requests in Spanish! I love a company who values diversity and is always striving to make everyone feel included.

Was this review useful to you?Yes·No·
food5
ambience5
service5

 
·Dined on January 14, 2017

Our daughter and her about-to-be fiance were in town and he had never been there. We had a delightful evening enjoying the food and the spectacle of it's preparation.

Tags: Good for Birthdays, Creative Cuisine, Good for Groups, Good for a Date, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 12, 2017

My only issue was I made a reservation for 5:30pm and we didn't get seated till 6:00pm. Hostess kept telling us it would take a couple of minutes. We were the last to get seated.

Tags: Good for Anniversaries, Sunday Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 12, 2017

This was a celebration of two birthdays. Our personal chef (Saul) was the same one we had on our last visit in late October of last year and HE did not disappoint us. What a great job and great tasting food!

Tags: Special Occasion, Good for Anniversaries, Good for Groups, Good for Birthdays
Was this review useful to you?Yes·No·
food4
ambience4
service5
value4

 
·Dined on January 9, 2017

The initial customer service was good. The hostess at the front of the house made accomodations despite me making a mistake with my reservation. Aside from that the meal overall was lacking. My partner ordered the salmon which looked frozen and the chef left it cooking very long along with my chicken as well rendering both dishes very dry and chewy along with the lack of flavor. This was my first time and the chef failed to mention that choosing fried rice on your 5 course meal instead of white would be extra. I later found out on the bill. For the amount we paid the portions were very small and had it not been for the sauces the meal would've been a complete dissapointment. Overall I left feeling like never again. To pay that much and receive unsatisfying food is not worth it.

Was this review useful to you?Yes·No·
food1
ambience2
service3
value1

 
·Dined on January 9, 2017

We have been many times and was very disappointed this time. Had a reservation for 5:30pm... got sat at 5:50pm... did not get drinks until 6:20pm. Rice was not done, chef broke a glass on the floor and it was not cleaned up. My husband sat and eat his dinner with glass at his feet. Did not receive refills on drinks. Overall a very disappointing experience and not one that we expect from Benihana

Was this review useful to you?Yes·No·
food4
ambience2
service2
value2

 
·Dined on January 8, 2017

Our cook was awesome. Interacted with everyone, very pleasant experience. Our server was not good. He was not checking up on our table, cook had to call someone to find him. Some of the other guests would get up and get their own refills. So that was a bit of a bummer, everything else was just excellent.

Was this review useful to you?Yes·No·
food5
ambience5
service4

 
·Dined on January 7, 2017

it was for a birthday and it was so much fun. the food was great and we got a birthday ice cream!!

Tags: Good Vegetarian Options, Business Meals, Kid-friendly, Bar Seating, Spicy, Outstanding Value, Healthy, Authentic, Happy Hour, Good for Groups, Good for Birthdays, Modern Decor
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 6, 2017

Our chef, Taylor, was delightful!

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 6, 2017

I have eaten at Benihana locations throughout the US and really enjoy the flavor and freshness of Teppanyaki food. Their sushi is also very good. The Chandler, AZ location has always had the most consistent and friendly service of any restaurant my wife and I go to. We go there for family birthday specials or just to have a different meal. We visit 4-6 times a year and rarely face anything that would be considered a disappointment. I would recommend it to anyone, and often include family and friends to get a "full table" to enjoy the experience as a group. We are looking forward to our next visit and expect it to be as enjoyable as any other time we have visited.

Tags: Authentic, Creative Cuisine, Good for Birthdays, Good for Groups, Handcrafted Cocktails, Kid-friendly, People Watching, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
·Dined on January 4, 2017

We always have a great time and love the food! The staff are welcoming and accommodating.

Tags: Good for Anniversaries, Special Occasion, Authentic, Tasting Menu, Business Meals, Gluten Free Options
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 3, 2017

the first thing the cook said was "it's been a long day". There were no stunts like before. Humor was low. You can tell he was totally "burned out" on the job. since he said he's been working since 11am and not done til late that night. They are overworked and the quality has gone downhill. Our reservations was at 6pm and was told it would be a 10 minute wait, ended up waiting 30 minutes. They need to pep up their cooks to like their job and show it. This guy was ready to quit. I probably won't return until I read more reviews that they are getting better.

Was this review useful to you?Yes·No·
food1
ambience1
service1
value1

Report this review as inappropriate?

If you believe this review should be removed from OpenTable, please let us know and someone will investigate.