About Benihana - Chandler
Chandler, AZ 85226-5220
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Chandler is situated in the perimeter shops at Chandler Fashion Center, the area’s finest shopping mecca just off the 101 Price Freeway at Chandler Blvd. It is near the Chandler Center for the Performing Arts as well as the Arizona Railway Museum. Enjoy Happy Hour each Monday through Thursday from 5-7 p.m., and on Friday between 4-7 p.m.
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:30 am - 3:00 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm
Monday - Thursday: 3:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm
101 Freeway Exit
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Wheelchair Access, Wine
Benihana - Chandler Ratings and Reviews
The portions seem to get smaller & smaller. We noticed that the chef used butter on our steaks. That changed the taste as we did not like it.
The soup and the dinners do not taste the same as they have been all these years. At these prices, I expect the food to always taste the same and be of the highest quality.
The food was terrible. There was honestly nothing good I can say. The waitress mixed the entire tables orders randomly on the bills. The cook was not enthusiastic and just banged the utensils against the grill. The table next to us got leaked on. The whole evening was disappointing
Date with my honey and was seated with a family with 2 kids under 10 who were exceptionally rude and disrespectful. Felt most sorry for the couple at our table celebrating their anniversary.
Kids took up more tan their share of space, no consideration for the chef, did not listen when asked questions, spent more time on their phone playing games while their exceptionally rude parents spoke extremely loud with every person who walked past.
Won't be back
Had a "great" time !!! Food was "yummy" ! You can always depend on food being consistent & good ! Enjoyed getting together w/ my sister & having a terrific dinner !!! Love the "soup & salad " ....."dressing on salad " always soooo good ! Could be a "meal" all by them self's !
Our reservation was set and confirmed for 11:30 am on a Sunday. When we arrived we were informed the restaurant didn't open until 12 noon so we had a 30 minute wait outside the restaurant. We were seated with another group of 5. We ordered from the lunch menu and I literally got 4 bites of chicken and two shrimp as my entree. The kids at our table literally had tons more food from the kids menu. I left hungry. I'm not sure it was because I ordered from the lunch menu or the chef miscalculated the food (I was last to be served). I would have ordered from the dinner menu if I had known it was so little food. Very disappointed!!!
This was not a good experience. They seemed to be unstaffed and couldn't keep up with the number of people. Our chef took forever to come and seemed to not want to be there and rushed thru everything. My mom confirmed her order but they didn't bring out the food to make the order. This became obvious when there wasn't enough chicken or steak based on what people ordered. When we questioned, the chef stated he confirmed she only has 2 chicken fried rice - but our server showed the chef her full order which he messed up. They remade her order - fast and it was under cooked. We had a bday at our table and they forgot which made the young girl sad. Everyone's food was not good and the manager did give a discount but didn't seem to care our entire table had a horrible experience. Every time we have gone here over the past 3 months this for birthdays or just dinner - it has been one bad thing after another. Management needs to get it together with their chefs, servers and hostess staff. We won't be going back and will go to Scottsdale the next time.
It was such a fun dinner for my birthday. My son who is 12 and doesn't like to leave the house and doesn't like many foods had fun and enjoyed his meal. It is fun to interact with chef. Chef Kevin did a fantastic job and took very good care of us! I think this might be our go-to place for family celebrations 😊
The meal was terrific. I have been going to Benihana restaurants for the past 40+ years. Our chef, Michael, was the best one I have ever seen...especially his egg trick. And Josiah was of the same caliber. By far, the best assistant. Keep both on your staff!!!
The cost would have been justified if the service was better. Our cook didn't realize that our server hadn't brought out the food to complete our dish (steamed rice) so I literally had a plate piled with grilled onions and a chicken breast! We had to catch our server just to get one refill on water and simple drinks and we repeatedly had to ask to get the little table space cleared. It is a multi course meal the server should be available to clear salad and soup dishes before the entree is served. Not impressed and will most likely not visit again.
The initial customer service was good. The hostess at the front of the house made accomodations despite me making a mistake with my reservation. Aside from that the meal overall was lacking. My partner ordered the salmon which looked frozen and the chef left it cooking very long along with my chicken as well rendering both dishes very dry and chewy along with the lack of flavor. This was my first time and the chef failed to mention that choosing fried rice on your 5 course meal instead of white would be extra. I later found out on the bill. For the amount we paid the portions were very small and had it not been for the sauces the meal would've been a complete dissapointment. Overall I left feeling like never again. To pay that much and receive unsatisfying food is not worth it.
We have been many times and was very disappointed this time. Had a reservation for 5:30pm... got sat at 5:50pm... did not get drinks until 6:20pm. Rice was not done, chef broke a glass on the floor and it was not cleaned up. My husband sat and eat his dinner with glass at his feet. Did not receive refills on drinks. Overall a very disappointing experience and not one that we expect from Benihana
Our cook was awesome. Interacted with everyone, very pleasant experience. Our server was not good. He was not checking up on our table, cook had to call someone to find him. Some of the other guests would get up and get their own refills. So that was a bit of a bummer, everything else was just excellent.
I have eaten at Benihana locations throughout the US and really enjoy the flavor and freshness of Teppanyaki food. Their sushi is also very good. The Chandler, AZ location has always had the most consistent and friendly service of any restaurant my wife and I go to. We go there for family birthday specials or just to have a different meal. We visit 4-6 times a year and rarely face anything that would be considered a disappointment. I would recommend it to anyone, and often include family and friends to get a "full table" to enjoy the experience as a group. We are looking forward to our next visit and expect it to be as enjoyable as any other time we have visited.
the first thing the cook said was "it's been a long day". There were no stunts like before. Humor was low. You can tell he was totally "burned out" on the job. since he said he's been working since 11am and not done til late that night. They are overworked and the quality has gone downhill. Our reservations was at 6pm and was told it would be a 10 minute wait, ended up waiting 30 minutes. They need to pep up their cooks to like their job and show it. This guy was ready to quit. I probably won't return until I read more reviews that they are getting better.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.