About Benihana - Chandler
Welcome to Benihana and a dining experience unlike any other! If you’ve never been to Benihana before, let us tell you what you can expect: Our guests are seated at communal tables in groups of eight to ten, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood.
Or you can visit our sushi lounge where a talented sushi chef will prepare the freshest sashimi, maki and signature sushi rolls with the same flair that made Benihana a legend in Japanese cuisine. Smaller tables and more intimate seating is available in the lounge or bar on a first-come, first-served basis, whether you’re looking to enjoy one of our delicious Benihana Teppanyaki entrées or our amazing selection of sushi!
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:30 am - 2:30 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm
Monday - Thursday: 5:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm
101 Freeway Exit
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking Restaurant, Takeout, Wheelchair Access, Wine
Benihana - Chandler Ratings and Reviews
Had to wait even though we had a reso T ...
Had to wait even though we had a reso Then 45 min more before chef came
Reservation needs improvement.
Made reservation and didn't get seated til 45 min later. I can understand having to wait 10 maybe 15 min extra, but 45min is unbelievable for reservations. Also the hostesses should take the time to think before they speak. Having worked in this field, customer service skills is of the utmost importance. I can understand being busy but knowing how to handle the situation is the key. Please really think about why you are in business. Without your customers you wouldn't have a job.
Best birthday spot
I love coming to the place for special occasions like my birthday.
Good food wish for more vegetables but o ...
Good food wish for more vegetables but other than that real good experience.
Fun dinner place
I have been to Benihana many times, but this past visit seemed to be exceptional this time! Several of us thought it was extra tasty!! My only complaint is the noise level. It is way too loud!
Please put your starter serving staff on lunches
Our chef at the table was outstanding in personality and food prep. Good thing because the friendly and cute server obviously had no idea how to give decent service from not knowing the difference between a split of sparkling wine and a full bottle (then proceeding to drop it off on the table unwrapped and unopened) to picking up empty dishes, using beverage napkins, checking periodically for new drink orders and basically just being present from time to time. Makes me think management doesn't really care since the food is so good and the business is consistent.
RESERVATION.. WHY Bother??
I used this site to make a reservation for 6:30. we got there at 6:25, told the hostess my name, she said she sees the reservation, and said there will be a 10 min wait. I figured Ok, we are a few min early. that 10 went by, and another 10 went by, and now we were 15 min PAST our reservation time, and were told it will still be a few more minutes. This was an anniversary dinner, and at this point my wife was DONE. So we left, no meal no nothing, walked right into the Keg, Sat down with drinks in hand 5 min later, ordered, had great steaks and sides, and spent my $90 there instead!!
very slow - 2 hour lunch
Good food, but it took forever. You need at least 2 hours for lunch
2 Hour Dinner - With a new born
We only wanted to be there for 45 to an hour, but we sat around waiting unattended most of the time. We had a new born with us who needed to get home, but it did not speed them up. Slowest / worst benihanna ever
Long wait for chef with no communication ...
Long wait for chef with no communication by server.
Open table reservation was fantastic. W ...
Open table reservation was fantastic. Walked in and was seated. Awesome
The tables are too small. To have to be sitting so close to a stranger that your knees are rubbing together against theirs is very awkward while your trying to eat and enjoy yourself is a big downer. The tables just need to be pulled back a little bit more and it would be perfect.
Great places to go with friends, family or special occasions! Great places for birthdays when you sign up for thirty dollars off.
Cook, waitress & food
The cook prepared & cooked our food per our request. He was very entertaining. Both the service & food were excellent. My family always celebrates a birthday there.
I like sitting with other people and cha ...
I like sitting with other people and chatting
Me and my best friend recently visited for her birthday. The staff were attentive, the company was great and the cheap was amazing. great environment and an overall wonderful experience! I would definitely recommend it to others for special occasions, worth every cent.
A great location to celebrate special events
We always visit Benihana to celebrate joyous occasions because Benihana provides fun food entrainment. The environment is always inviting to all friends, couples, and family groups. I was very pleased that I was able to find dinner reservations at this location at the last minute. Also, they alway make you free wonderful when your celebrating a birthday.
love this place
although it can be a bit noisy at times this is still one of my favorites, ask for Chef Joe, hes wonderful and I recommend the fruit coleda, really really great.
Our chef Ruben was awesome! He was energ ...
Our chef Ruben was awesome! He was energetic, friendly and had some tricks that I haven't seen before. The food was somehow better than normal too, which I didn't think was possible.
We felt very rushed. They were sweeping around us while we were still eating. They were cleaning the grill and flinging crumbs near our food. The scoop of ice cream seems to have gotten smaller. Our cook seemed inexperience and didn't talk much . Again it could go back to feel rushed as all the employees just seemed like they wanted to close up and get out.
We have been going to Benihana for 25 years and was very disappointed with the service and food. We were celebrating my husbands birthday and were extremely disappointed with the quality of the food and lack of service. After 25 years, I do not think we will go back.
This is a Benihana to AVOID!
I have eaten in nearly 15 different Benihana Restaurants over the past 35+ years. This one is at the bottom of the bunch. Save your money and when you are in California, go to the Encino location. It is one of the originals and the one in Seattle is great. We had reservations and still had to wait an additional 30 minutes. The service was slow by the two waitresses serving the table and the chef was apparently fairly new. This is the first time I have been served the appetizer shrimp at the END of the meal, instead of up front when the soup and salad is delivered. He just brushed it off as every chef has their own way of doing things. Then why is it called "appetizer shrimp" if not served up front. He way over-cooked the seafood (lobster, scallops and shrimp). It was overall a very BAD experience. We were in the restaurant well over 2 hours. Choose a different Teppan-style Japanese restaurant when in the Phoenix area. The Scottsdale Benihana is run by the same people and it isn't much better. I spoke to the manager afterward and she didn't seem to care to much about my opinion. If you have never been to a Benihana before, then you might think this one is good. But, it is far below the standards of other Benihanas.
This is a A great place for a night out
Everyone is very polite fast service and the cook is excellent at what he does
A couple of suggestions for your resturant.
A couple of suggestions for your resturant. One, you have a bar, We don't care that you don't serve until 5:00 pm, but is there some reason for people to have to sit outside who show up early for dinner and can't wait inside waitinf area or the bar until we can be seated? This has happened many times when we go to your resturant and there is always numerous folks that end up waiting outside. Also half the help shows up and they can't get in and end up going to some door in the side or rear. Two, saw a cook with full beard cooking without netting his full beard. I think it is a health factor and he would not have cooked for us period. Sorry.
Great lunch experience
Food service and values meet our needs so well that we enjoy going back over and over. The chef are very entertaining and deserve the extra tip we give them for their cooking feats at the table.
I had a table reserve at 7 and didn't get a table until 7:30. The people in the front only told us to have a seat and no update was given. I was about to leave when they called my name. We didn't get any good customer service. The jeremy the chef was really good.
The hostess is anything but nice bad att ...
The hostess is anything but nice bad attitude, she doesn't want to seat you its almost like she didn't want to serve us,, and food is anything but good ,, scottsdale Benihana is by Far better service and food
This was an amazing experience! The chefs are very talented and great with children. It is a bit pricey, but if you go for your birthday and have the $30 certificate it is very worth it and an amazing deal! This is great for special occasions. Plan to be there a while. I arrived at 6:30 and we didn't leave until after 9. I loved it and I can't wait to go again next year!!!
Our chef was great! Server was very inattentive. Difficult to get his attention. Snubbed our leap year birthdays, yet sang, etc for the other group. Spent a lot of money to be ignored. Very disappointing.
Our chef was very funny! Excellent cook. ...
Our chef was very funny! Excellent cook. Everything was prefect!
We really like going here, but this location in the last couple years has been hit or miss. We always make reservations 9 times out of 10. It used to always be when we did have a reservation we were always seated within a few minutes of our reservation time. I'm one who likes to arrive just a bit early and I don't mind waiting a few extra minutes but lately they have you waiting up to 20 minutes over your reservation time which I find is totally unacceptable but in their books they state that's ok. Our chef that night was Kyle whom I just happened to have spotted as I was walking through and I asked if we could have him. He used to work there then left and is now back. Ask for him and you wont be disappointed. I always get the filet which is always cooked perfect and I love the taste. My only thing is they cut the pieces really big and they don't provide you with a knife so I ask to have mine cut smaller pieces. My advice is if you go here and find a chef you like, remember their name and ask for them the next time because we have gotten some bad ones.
Been to a few different teppanyaki places in the last few months, its my wife and mines new favorite thing. There are a lot of similarities between all of them but this definitely stands out in more ways. Food quality is excellent! There is a lot more show and tricks, great ambience. The amount of food is definitely worth the price!
This was my worst visit ever to Benihana! The manager was terrible as well she declined to provide a corporate number to make a complaint and said I needed to find it online. I'm still waiting for a call back. I will never return to that location.
Have been there several times but this time the wait between being seated and starting the meal was extremely long. We were seated promptly at 6:15 but didn't finish until 8:45. The wine was good, but as with most restaurants somewhat overpriced, which I think is a "US thing" as wine is much more reasonable in European restaurants.
I would do it again
They serve you a lot of food and it's really good to recommend you share if you're not that hungry. Open table is easy and convenient
What a great night. We had a party for a ...
What a great night. We had a party for a birthday and anniversary. Our cook was awesome our waitstaff were fabulous. Thank you Zach for a wonderful night
We were there to celebrate a birthday--- ...
We were there to celebrate a birthday---have been here several times---this night the food was exceptional---the best ever!!! And always fun to chat with others at the table!!!
i was a little disappointed that we were charged for soda water. the food was fine and the chef was entertaining. overall, it was a fine experience but not a "WOW" this time.
Great Mix of Dinner and Entertainment
We took our family from out of town and they had a blast! The food tasted great too.
It was a cafeteria style resurant with salty coking in front of your eyes.
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