About Benihana - Chandler

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Chandler is situated in the perimeter shops at Chandler Fashion Center, the area’s finest shopping mecca just off the 101 Price Freeway at Chandler Blvd. It is near the Chandler Center for the Performing Arts as well as the Arizona Railway Museum. Enjoy Happy Hour each Monday through Thursday from 5-7 p.m., and on Friday between 4-7 p.m.

3025 W Chandler Blvd
Chandler, AZ 85226-5220
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Dining Style:
Casual Dining

Cuisines:
Japanese, Sushi, Steakhouse

Hours of Operation:
LUNCH:
Monday - Thursday: 11:30 am - 2:30 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm

DINNER:
Monday - Thursday: 5:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm

Cross Street:
101 Freeway Exit

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(480) 812-4701

Website:
http://www.benihana.com/locations/chandler-az-cd

Parking Details:
Free parking.

Additional:
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Takeout, Wheelchair Access, Wine

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Ben-chandler - Benihana - Chandler, Chandler, AZ
California Roll - Benihana - Chandler, Chandler, AZ
Chef Cooking - Benihana - Chandler, Chandler, AZ
Spicy Tuna Roll - Benihana - Chandler, Chandler, AZ
Colossal Shrimp - Benihana - Chandler, Chandler, AZ
Chef Cooking - Benihana - Chandler, Chandler, AZ
Sushi - Benihana - Chandler, Chandler, AZ
Filet And Chicken - Benihana - Chandler, Chandler, AZ
Filet And Colossal Shrimp - Benihana - Chandler, Chandler, AZ
Hibachi Chateaubriand - Benihana - Chandler, Chandler, AZ
Hibachi Tuna - Benihana - Chandler, Chandler, AZ
Steak And Lobster - Benihana - Chandler, Chandler, AZ
Steak And Lobster - Benihana - Chandler, Chandler, AZ
Trio - Benihana - Chandler, Chandler, AZ
Steak And Chicken - Benihana - Chandler, Chandler, AZ
Lunch Boat - Benihana - Chandler, Chandler, AZ
Chef Trick - Benihana - Chandler, Chandler, AZ
Salad - Benihana - Chandler, Chandler, AZ
Salmon Mango - Benihana - Chandler, Chandler, AZ
Benihana Delight - Benihana - Chandler, Chandler, AZ
Onion Tower - Benihana - Chandler, Chandler, AZ

Benihana - Chandler Ratings and Reviews

5
4
3
2
1

4.4

Overall Rating

based on recent ratings
food

4.4

service

4.2

ambience

4.1

value

3.8

noise

Moderate

87% would recommend it to a friend

Good for Birthdays (43)
Good for Groups (35)
Good for a Date (32)
See All
Good for Anniversaries (31)
Special Occasion (29)
Fun (25)
Kid-friendly (20)
Casual (20)
Family Style (18)
Creative Cuisine (15)
Worth the Drive (12)
People Watching (11)
Open Kitchen (10)
Healthy (10)
Romantic (9)
Tasting Menu (9)
Great for Lunch (7)
Happy Hour (7)
Fit for Foodies (7)
Sunday Lunch (7)
Neighborhood Gem (6)
Spicy (6)
Authentic (6)
Modern Decor (5)
Handcrafted Cocktails (5)
Business Meals (5)
Cozy (5)
Bar Seating (5)
Pre/post Theatre (5)
Gluten Free Options (5)
Disabled Access (4)
Late-night Find (4)
Good Vegetarian Options (4)
Great for Brunch (3)
Vegan (3)
Hot Spot (3)
Seasonal (3)
Comfort Food (3)
Vibrant Bar Scene (2)
Quick Bite (2)
Molecular Gastronomy (2)
Paleo Friendly (2)
Outstanding Value (2)
Private Room (1)
Tapas (1)
Great Beer (1)
Great for Outdoor Dining (1)
Dining Occasion:
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1077 reviews
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My only issue was I made a reservation f ...

 
 (Phoenix)·Dined on January 12, 2017

My only issue was I made a reservation for 5:30pm and we didn't get seated till 6:00pm. Hostess kept telling us it would take a couple of minutes. We were the last to get seated.

Tags: Good for Anniversaries, Sunday Lunch
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food5
ambience5
service5
value5

This was a celebration of two birthdays. ...

 
 (Phoenix)·Dined on January 12, 2017

This was a celebration of two birthdays. Our personal chef (Saul) was the same one we had on our last visit in late October of last year and HE did not disappoint us. What a great job and great tasting food!

Tags: Special Occasion, Good for Anniversaries, Good for Groups, Good for Birthdays
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food4
ambience4
service5
value4

The initial customer service was good. T ...

 
 (Phoenix)·Dined on January 9, 2017

The initial customer service was good. The hostess at the front of the house made accomodations despite me making a mistake with my reservation. Aside from that the meal overall was lacking. My partner ordered the salmon which looked frozen and the chef left it cooking very long along with my chicken as well rendering both dishes very dry and chewy along with the lack of flavor. This was my first time and the chef failed to mention that choosing fried rice on your 5 course meal instead of white would be extra. I later found out on the bill. For the amount we paid the portions were very small and had it not been for the sauces the meal would've been a complete dissapointment. Overall I left feeling like never again. To pay that much and receive unsatisfying food is not worth it.

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food1
ambience2
service3
value1

We have been many times and was very dis ...

 
 (Phoenix)·Dined on January 9, 2017

We have been many times and was very disappointed this time. Had a reservation for 5:30pm... got sat at 5:50pm... did not get drinks until 6:20pm. Rice was not done, chef broke a glass on the floor and it was not cleaned up. My husband sat and eat his dinner with glass at his feet. Did not receive refills on drinks. Overall a very disappointing experience and not one that we expect from Benihana

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food4
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service2
value2

Our cook was awesome. Interacted with ev ...

 
 (Phoenix)·Dined on January 8, 2017

Our cook was awesome. Interacted with everyone, very pleasant experience. Our server was not good. He was not checking up on our table, cook had to call someone to find him. Some of the other guests would get up and get their own refills. So that was a bit of a bummer, everything else was just excellent.

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food5
ambience5
service4

it was for a birthday and it was so much ...

 
 (Phoenix)·Dined on January 7, 2017

it was for a birthday and it was so much fun. the food was great and we got a birthday ice cream!!

Tags: Good Vegetarian Options, Business Meals, Kid-friendly, Bar Seating, Spicy, , Healthy, Authentic, Happy Hour, Good for Groups, Good for Birthdays, Modern Decor
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food5
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Our chef, Taylor, was delightful!

 
 (Phoenix)·Dined on January 6, 2017

Our chef, Taylor, was delightful!

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food5
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I have eaten at Benihana locations throu ...

vip
 (Phoenix)·Dined on January 6, 2017

I have eaten at Benihana locations throughout the US and really enjoy the flavor and freshness of Teppanyaki food. Their sushi is also very good. The Chandler, AZ location has always had the most consistent and friendly service of any restaurant my wife and I go to. We go there for family birthday specials or just to have a different meal. We visit 4-6 times a year and rarely face anything that would be considered a disappointment. I would recommend it to anyone, and often include family and friends to get a "full table" to enjoy the experience as a group. We are looking forward to our next visit and expect it to be as enjoyable as any other time we have visited.

Tags: Authentic, Creative Cuisine, Good for Birthdays, Good for Groups, Handcrafted Cocktails, Kid-friendly, People Watching, Special Occasion
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food5
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We always have a great time and love the ...

 
 (Phoenix)·Dined on January 4, 2017

We always have a great time and love the food! The staff are welcoming and accommodating.

Tags: Good for Anniversaries, Special Occasion, Authentic, Tasting Menu, Business Meals, Gluten Free Options
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food5
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the first thing the cook said was "it's ...

 
 (Phoenix)·Dined on January 3, 2017

the first thing the cook said was "it's been a long day". There were no stunts like before. Humor was low. You can tell he was totally "burned out" on the job. since he said he's been working since 11am and not done til late that night. They are overworked and the quality has gone downhill. Our reservations was at 6pm and was told it would be a 10 minute wait, ended up waiting 30 minutes. They need to pep up their cooks to like their job and show it. This guy was ready to quit. I probably won't return until I read more reviews that they are getting better.

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food1
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we had made the reservation on open tabl ...

 
 (Las Vegas)·Dined on January 2, 2017

we had made the reservation on open table for 1PM however they didn't have a table ready until 1:30pm which was frustrating. Then the chef didn't come out until 30min later so all and all the exp at Chandler was mediocre compared to Scottsdale where we normally dine.

Tags: Family Style
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food2
ambience2
service3
value2

I visit atleast twice a month food is gr ...

 
 (San Francisco)·Dined on January 2, 2017

I visit atleast twice a month food is great as well as service is great

Tags: Happy Hour, Great for Outdoor Dining, Paleo Friendly, Quick Bite, Romantic, Good for Anniversaries, Late-night Find
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food5
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service5
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Food was great! The chef was funny and e ...

 
 (Phoenix)·Dined on January 1, 2017

Food was great! The chef was funny and entertaining. The cosmonauts S were delightful!

Tags: Good for Groups, Good for Anniversaries
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food4
ambience4
service4
value3

Amazing experience, as always. Even on ...

 
 (Phoenix)·Dined on January 1, 2017

Amazing experience, as always. Even on NYE, things ran on time with great service!

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food5
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I have been a Benihana customer for well ...

 
 (Phoenix)·Dined on December 31, 2016

I have been a Benihana customer for well over forty years, it is my wife's favorite restaurant. When we get bad service, and we have, I let the management know what went wrong. This was a spur of the moment meal on New Years eve after a class, the restaurant was frantic. Our server was perfect, he could not have been better. Our chef, I was initially disappointed with, was a young oriental who at first didn't seem to have much personality. I was wrong, his show was over the top and his food was great. We were in Oregon and had what I thought was the best Benihana meal ever (tow years ago), this meal was every bit as good, maybe better. We generally go to Scottsdale as it is a bit easier to get to than Chandler, we will be coming to chandler much more often.

Thanks for a great meal.

Tags: Bar Seating, Paleo Friendly, Quick Bite, Business Meals, Neighborhood Gem, Creative Cuisine, Casual, Good for a Date, Good for Anniversaries, Kid-friendly, Worth the Drive, Fun, Sunday Lunch, Good for Birthdays
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food5
ambience5
service5
value5

Chef Kevin has been the best chef by far ...

 
 (Phoenix)·Dined on December 30, 2016

Chef Kevin has been the best chef by far..

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food5
ambience5
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Our table was full of laughter, characte ...

 
 (Phoenix)·Dined on December 30, 2016

Our table was full of laughter, character and flavor best experience I've had at Benihana's ever. Hats off to our chef who's name escapes me but he's a Toronto Raptors fan and Canadian.

Tags: Great for Lunch, Worth the Drive, Pre/post Theatre, Cozy
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food5
ambience4
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We had a great time at Benihana Chandler ...

 
 (Columbus)·Dined on December 30, 2016

We had a great time at Benihana Chandler for my birthday! We sat in the dining room near the bar not at the hibachi table because we had a baby with us. Our server and the manager Sheree were very attentive and made sure we enjoyed ourselves were comfortable with the food and service. We noticed the manager was very hands on helping to seat people, bus tables, deliver food, etc. She modeled outstanding customer service! I would highly recommend!

Tags: Casual, People Watching, Bar Seating, Good for Groups, Special Occasion, Good for Birthdays, Happy Hour, Good for a Date
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food5
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service5
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Great place busy as expected during the ...

 
 (Phoenix)·Dined on December 28, 2016

Great place busy as expected during the holidays

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food5
ambience5
service4
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The food was great, but our waiter was r ...

 
 (Phoenix)·Dined on December 27, 2016

The food was great, but our waiter was rarely at the table and we ordered the lunch boat and it took nearly 20 minutes to get our white rice with our meal. We had to ask him two times to get it. Our drinks were rarely refilled. Service was poor compared to the past.

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food4
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Excellent venue, outstanding chef entert ...

 
 (Phoenix)·Dined on December 27, 2016

Excellent venue, outstanding chef entertainment and food preparation. Very good value, especially at lunch; good service, very good food. We love going to Benihana Chandler.

Tags: Good for Anniversaries, Neighborhood Gem, Casual, Fun
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food4
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service5
value5

Kyle was great. Thank you for a great ex ...

 
 (Phoenix)·Dined on December 26, 2016

Kyle was great. Thank you for a great experience. I told everyone how much fun it was.

Tags: Fit for Foodies, Spicy, Family Style, Good for Anniversaries, Good for Groups, Good for Birthdays, , Special Occasion, Fun
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food5
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service5
value5

Overpriced, bland food, minimal service, ...

 
 (Phoenix)·Dined on December 25, 2016

Overpriced, bland food, minimal service, chef was pleasant. Will not return or recommend.

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food2
ambience2
service2
value2

Very good for Christmas meal

 
 (Austin)·Dined on December 25, 2016

Very good for Christmas meal

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food5
ambience3
service5
value4

Our chefs lacked personal hygiene, his f ...

vip
 (Baltimore)·Dined on December 24, 2016

Our chefs lacked personal hygiene, his fingernails was filthy dirty like he worked at jiffy lube, not a restaurant .. his face was very dirty looking, if the restaurant wasn't so packed i would have asked to be moved ,, it was Gross

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Great experience for Christmas Eve after ...

 
 (Phoenix)·Dined on December 24, 2016

Great experience for Christmas Eve afternoon late lunch (2:30PM). 4 adults 2 children. Had great food & service.

Kids loved it. Adults loved it. Food was sooooooooo much. Had to take leftovers home.

Super!

Tags: Kid-friendly, Casual, Good for a Date, Worth the Drive, Fun, Good for Groups
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food5
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Went for a family Christmas dinner. Ever ...

 
 (Phoenix)·Dined on December 23, 2016

Went for a family Christmas dinner. Everything was excellent and we will return. Very little delay in seating and the Chef was outstanding.

Tags: Comfort Food, Fun, Good for Anniversaries, Good for Birthdays
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food4
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It was my daughter's birthday which we s ...

 
 (Phoenix)·Dined on December 23, 2016

It was my daughter's birthday which we stated at the beginning since we had the birthday coupon. At the end of the evening when the server was taking ice cream orders and took pictures of the birthday people, she forgot my daughter's birthday and we did not get a picture. The server stated she would return to the table when I came back to the table. That never happened and my daughter was not very happy and I was also not happy. We specifically went to Benihana for my daughter's birthday.

Tags: Good for Birthdays, Creative Cuisine, Good for Groups
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food5
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service2
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Food was great, only things that were a ...

 
 (Phoenix)·Dined on December 20, 2016

Food was great, only things that were a negative was the half hour wait for a 7:15 reservation. The reason why I made a reservation was to have dinner before a movie. Missed our movie waiting for dinner.

Tags: Family Style
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food4
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We waited an hour for our reserved table ...

vip
 (Phoenix)·Dined on December 20, 2016

We waited an hour for our reserved table. The waitress was wonderful. Our chef was blasé. Most likely tired because they were very under staffed. Disappointing when you spend $400 for dinner.

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food3
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The visit was horrible. Had a reservatio ...

 
 (Phoenix)·Dined on December 18, 2016

The visit was horrible. Had a reservation and asked if possible to be seated separately for the occasion and was told they'd do their best. We ended up being put with a table of 5 touching elbows. Cook wasn't funny at all and didn't do anything spectacular. Not only that, there were 2 birthdays at the table but instead everyone but them got dessert and that was it. Not even a picture. Will not be back.

Tags: Casual
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food3
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Appetizers were not served at beginning, ...

 
 (Phoenix)·Dined on December 15, 2016

Appetizers were not served at beginning, rice was eaten before rest of meal, slow cook, and hard to understand what he was preparing.

Tags: Good for Groups, Good for Birthdays
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food2
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We have eaten at this Benihana location ...

 
 (Phoenix)·Dined on December 15, 2016

We have eaten at this Benihana location twice in the past 6 months. We have enjoyed our experience here. It starts out a bit awkward when you are placed at a table for about 8 people and the only other person you know is the person who you came with. But most people are pretty friendly, and the waitstaff helps out with that as soon as they come to your table.

The management stops by to ask how you enjoyed your meal. The people at this locations seem to really care about making sure you have a positive experience.

We'll be back.

Tags: Good for Birthdays, Good for Anniversaries, Good for a Date, Neighborhood Gem, Worth the Drive, Special Occasion, Family Style, Good for Groups
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food5
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Watching the chef prepare the food on th ...

 
 (Phoenix)·Dined on December 14, 2016

Watching the chef prepare the food on the grill in front of you is fun. The food was made from fresh ingredients and it tasted great eating it hot off the grill. Our table comfortably seated eight in a fough semi circle. The chefs are talented and entertaining as they prepare the food. Great dinner for special occasions.

Tags: Good for Groups, Fun, Good for a Date, Healthy
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food4
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It was disappointing how little effort t ...

 
 (Phoenix)·Dined on December 9, 2016

It was disappointing how little effort the chef at our table put forth.

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food1
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Had Reservations, Took 30 minutes to be ...

 
 (Phoenix)·Dined on December 6, 2016

Had Reservations, Took 30 minutes to be seated and another hour before a Chef arrived at our table. Lobster was overcooked not good at all. Very disappointed. This place has gone downhill but the prices are still high.

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food2
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Had to wait for a long time to be seated ...

vip
 (Phoenix)·Dined on December 6, 2016

Had to wait for a long time to be seated, even though we made reservations. Food is always good and the chefs are fun. Service was extremely slow. Restaurant was very busy for a Monday evening.

Tags: Kid-friendly, Gluten Free Options, Fun, Special Occasion, Good for Groups
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food4
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The only thing that I was not happy abou ...

 
 (Phoenix)·Dined on December 4, 2016

The only thing that I was not happy about is that they would NOT seat me and my party because we were not all there. My reservation was at 815pm and we only had two people not there and I was told all party needed to be there so I can be seated. I thought that was insane why even reserve when you can be seated at your time because people are running late thats dumb.

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food3
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Have eaten at Benihanas all over the cou ...

 
 (Portland)·Dined on December 4, 2016

Have eaten at Benihanas all over the country for many years (equates to over a hundred times). This was the worst overall meal experience that I have ever had at a Benihana restaurant. New cook (felt sorry for him) trying to figure out what to do next and nervously trying to be a Johnny Carson at the same time. Dirty dishes stacked up between guests making the situation very uncomfortable and difficult to even eat off the plate in front of me. Service deserved less than one star if any at all. I regret that we drove more than 30 minutes for an experience that could be rivaled by a fast food joint. Benihana in the future - yes, Benihana Chandler - doubtful.

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food3
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service1
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Do not go on a late Saturday night. Our ...

 
 (Phoenix)·Dined on December 4, 2016

Do not go on a late Saturday night. Our waiter was informative of the menu. However at our table there was another group of 4. Our group of 4 ordered 2 different appetizers. The first came in a reasonable time but it was over 40 minutes for the second to arrive & that was because we reminded the waiter of it. The other group that I spoke of that we did not know one person had a allergy to gluten that waiter was made aware of. He was suppose to check if she could eat the soup that came with the 5 course meal she ordered. He never came back but the soup was served to us all. She took a bite & realized she could not eat it. The waiter later came back to tell her she could not eat it. He apologized. She ask for a second glass of wine on the house for the mistake which he promptly got for her. After that the entire service from waiter & chef that cooked our meal on grill at our table was devoted to her, her gluten allergy & her group. So much so that when two of our group that ordered the most expensive piece of steak on the menu. Costing $45+ each. The waiter or the chef we don't know which made a mistake & the lower priced filet mignon of $25 when the steak was being cooked & we noticed & made chef aware of the mistake. He saw the ticket read the other piece of meat but it was it even on the food cart to cook. He said he would make it right gave the two cooked filet mignon as well as getting the other cuts of meat through the waiter from the kitchen & prepared that as well. So they. Did make up for their mistakes by giving the lady from the other group a complimentary glass of wine and correcting the cuts of meat where the two in my party actually received about 16 ounces of meat each so we were very full and we left . We have frequent this location as well as the Scottsdale location. We easily spend between $150 - $375 depending on how many we have in our party. Our dinning experience time checking in to leaving was 3 hours. I just was not satisfied that evening.

Tags: Happy Hour, Good for a Date, Casual, Good for Birthdays, Good for Groups
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